Contact & Support
Last updated · 27 June 2026
This is a starting template written in good faith for a small, made-to-order business in India. Please review it with a qualified legal professional before relying on it. It takes effect from the date above.
We’re a small, made-to-order studio in Bengaluru and we’re happy to help — whether you’re placing an order, planning a custom piece, or following up on something you’ve already bought. WhatsApp is the fastest way to reach us.
Chat with us on WhatsAppResponse time
We usually reply within a few hours during business hours, and by the next working day at the latest. For order updates, messaging us on the same WhatsApp chat as your order is the quickest way to get a fast answer.
Business hours
Monday to Saturday, 10:00 AM – 7:00 PM IST (India Standard Time). Messages sent outside these hours are answered on the next working day. We’re generally closed on Sundays and public holidays.
Where we are
Samarapix 3D is a brand of Samarapix Media Private Limited, based in Bengaluru, Karnataka, India, and ships made-to-order pieces across the country. We operate online and by appointment — please reach out on WhatsApp before visiting.