Shipping & Delivery
Last updated · 27 June 2026
This is a starting template written in good faith for a small, made-to-order business in India. Please review it with a qualified legal professional before relying on it. It takes effect from the date above.
Every order is made for you and then shipped, so your timeline has two parts: the time we take to print and finish your item, and the time the courier takes to deliver it. Here’s what to expect.
Payment & how the timeline works
Our items are made to order, so we ask for full payment upfront before production begins — this is what reserves your slot and lets us start printing your piece. Because nothing is pre-made off a shelf, your delivery naturally takes a little longer than an off-the-shelf product: please allow the production lead time plus courier transit to receive your order. You can cancel for a full refund any time before printing starts — see our Return, Refund & Cancellation Policy.
Production lead time
Because items are made to order, we need a little time to print and hand-finish your piece before it ships. Production typically takes around 4 days from the time your order is confirmed on WhatsApp. Larger, multi-piece, or highly detailed orders may take a little longer — we’ll always tell you the expected timeline when we confirm your order.
Delivery
Once your item is ready, we hand it to a courier partner. Delivery time then depends on your location — typically a few days within India after dispatch. Your total time to receive an order is therefore roughly production time + courier transit time.
Where we ship
We currently ship across India from Bengaluru, Karnataka. If you’re outside India or in a hard-to-reach area, message us on WhatsApp before ordering and we’ll let you know what’s possible.
Shipping charges
Shipping charges depend on your delivery location, the size of your order, and the courier service. We calculate and confirm the exact charge with you on WhatsApp before you pay, so there are no surprises. All charges are in Indian Rupees (₹).
Tracking your order
When your parcel is dispatched, we’ll share any available courier tracking details on WhatsApp so you can follow it to your door. You can also message us any time for a status update.
Delays
Occasionally, things outside our control — courier backlogs, weather, local disruptions, or festive-season volumes — can slow a delivery. If we expect a delay with your order, we’ll let you know promptly and keep you updated until it arrives.
- Please make sure your delivery address and phone number are accurate, as couriers may need to reach you.
- If a parcel is returned to us as undeliverable, we’ll contact you to arrange re-delivery; re-shipping charges may apply.
Questions about delivery
For anything about shipping, lead time, or tracking, message us on WhatsApp at +91 82961 98282 or email contact@samarapix.shop. See also our Return, Refund & Cancellation Policy.